Annual Report

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About Us

Federated Co‑operatives Limited (FCL) does business differently. We were created by local Co‑ops. We are owned by local Co‑ops. We are fundamentally invested in the success of local Co‑ops as they serve nearly two million members through retail locations in over 650 communities across Western Canada.

252 million dollars in patronage allocation

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A new animated commercial, “What If?” promoted Co-op’s unique business model online and in cinemas during Co-op Week.

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President's Message

“As we stay rooted in our values, we’re poised to make a lasting impact on communities across Western Canada.”

Sharon Alford
President/Chair of the Board

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CEO's Message

“Our mission to support and strengthen Western Canada remains at the heart of everything we do.”

Heather Ryan
Chief Executive Officer

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Employee Experience

Belonging. Inclusion. Growth.

FCL’s commitment to employee experience is about creating a workplace where everyone feels valued, included and truly like they are at home here. FCL believes in fostering a diverse and inclusive culture where everyone can thrive, and this comes to life through initiatives that support growth, connection and well-being.

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Local Co-op Relationships

Building stronger communities

Through strategic leadership, products, programs and services, FCL and local Co-ops partner together to make a difference in members’ lives. Together, we form a sustainable network of co-operative retailers, differentiated by our shared values and principles, serving our members and communities across Western Canada.

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Operational Excellence

Driving growth together

FCL pursues operational excellence with a focus on continuous improvement across all areas of our business to ensure we continue to deliver value to local Co-ops so they can remain competitive and well-positioned to meet evolving challenges and opportunities. By prioritizing operational excellence, we continue to strengthen the CRS, drive sustainable growth and deliver meaningful value for local Co-op member-owners and their communities.